SCHEDULE AN APPOINTMENT   

During an accessories appointment in the clothing department, an advisor will help you find the perfect gloves, mittens, hats, scarves... Of course, the staff member will tell you more about it during your appointment and advise you on the right size.

Choose the appointment 'accessories hardware' if you come to shop for accessories in the ski and snowboard department, such as ski poles, maintenance materials, soles or protection. An advisor will be waiting for you to tell you everything about these subjects.

When you come to pick out goggles and/or helmets, an advisor will be waiting for you to help you find the right items and the perfect size. Are you looking for a helmet and already have a pair of goggles? Then our advice is to bring your goggles along, so we can help you find a helmet that fits your goggles. The reverse is also true of course: if you have a helmet and you come to buy goggles, bring your helmet with you.

Need new skis, boots or a board for your son or daughter? Then we reserve an advisor in the ski and snowboard department for you. In 30 minutes you will look for the best winter sports equipment for your child. If your child also needs ski or snowboard boots, we will do a foot scan to determine the right size. Please watch our foot scan video below to find out exactly how it works.

We would like to ask you to bring the following items to the appointment: 

- Are you coming to choose shoes? Please bring your own ski socks for the fitting. (Due to the coronation measures we do not lend fitting socks in the shops. Of course you can buy a new pair of socks). 

- Are you looking for skis for your child, but he/she already has ski boots? Please bring them along so that we can adjust them properly! 

- The same goes for picking out snowboards: does your child already have bindings or snowboard boots? Please bring them along so that we can make sure everything fits together.

We reserve 45 minutes for an appointment in the clothing department. This gives us ample time to select and try on several outfits. Our clothing advisors can tell you everything about the fabrics, waterproofing and warmth of the clothing.

Have you made an appointment for maintenance/repair of your skis or board? Then it is useful to have a look at our page about our maintenance service to see what the possibilities are. Do you want a 'small service' for your skis or a 'big super service' for your snowboard? And what does that mean exactly? It is all explained on this page. Of course you can always ask for personal advice during the appointment or talk to the advisor.

Are you coming to pick up or drop off items? Then make sure you bring everything you need: the items you want to return, receipts, a pick-up slip...

For an appointment to shop for ski or snowboard boots, we reserve a generous block of time of 45 minutes. This way we can make a foot scan and try on several shoes. Are you curious how our foot scan works? Then you can watch our video about it.

Please note: it is nice if you bring your own ski socks, so you can feel if the shoes fit well when you wear a thicker sock instead of your normal everyday socks. (Due to corona, we do not have ski socks available for trying on. Of course you can buy a new pair of socks on the spot).

During an appointment for ski or snowboard shoes, it is possible that several customers are helped at the same time.

When you make an appointment to look for new skis, it is useful to bring your ski boots (if you have them of course). Then we can adjust the bindings of your new skis to the right size!

If you make an appointment to shop for a new snowboard, we would like to ask you to bring your own bindings and snowboard boots (if you have them of course). This way, we can check which boards match your bindings and what width your board should be.

Did you make an appointment for snowboard bindings shopping? If so, we have an expert in our snowboard department ready to advise you. If you already have a snowboard and snowboard boots, it's a good idea to bring them along. If you already have a snowboard and boots, bring them along, so the expert can check which bindings go with what you're looking for and mount them if necessary.

For an appointment at the test centre we reserve a generous block of time: this appointment can take up to two hours. This gives you plenty of time to test the skis or boards extensively on the SnowWorld slopes!

Please prepare yourself for this appointment by reading all the information on our page ‘ski and snowboard test centers’. There we explain for example what you should bring along when you come to test.

Important to know is that you need a ticket for SnowWorld to get on the slopes. Because of the corona measures you can reserve your piste ticket online in advance. So it is a good idea to arrange your track access at the same time as you make your appointment!